Pursuant to the provisions of the Privacy Act of 1974 as amended the Department of the Housing and Urban Development HUD proposes a new Privacy Act System of Records titled Customer Relationship Management to include all Customer Relationship Management systems in use by HUD. This notice incorporates the One Stop Customer Service HUD Central and Microsoft Dynamics systems. HUD's Customer Relation Management systems are designed to track organize rout and respond to HUD's customer which includes members of the public individuals or organizations doing business with HUD and other stakeholders who have an interest in how HUD operates.